wrongly calculated compensation at Parship-cancellation

• Parship/Elitepartner: How to avoid paying compensation
• PE wants compensation calculated by mediated contacts
• Judgments of the Hamburg District Court against Parship/Elitepartner
• Judgements in favour of parship/litepartner
• Also see my video on Parship/Elitepartner (in GERMAN, as of Januar 2017):
• What to do?
• What you should not do
• Template Parship delay
• Rating for this site

Parship/Elitepartner: How to avoid paying compensation

[Update 2018/1/28]: Nothing has changed after the decision of the German Federal Court of Justice (BGH): the compensation is being calculated incorrectly by PE Digital GmbH.

Although Parship/Elitepartner always lose against my clients in court, they still calculate the cancellation fee incorrectly. Apparently it is more worthwhile for them on the mass to lose all the lawsuits despite of the whole lawyer and court costs they have to reimburse to my clients. The operating company of both portals, the Hamburg-based PE Digital GmbH, has had to reimburse more than 35,000 € to my clients so far (January 2018).

However, getting rid of collection letters or having the money paid back by Parship or Elitepartner, is possible and reliable but only if you sue the company. Consumers regularly win these lawsuits and are also reimbursed all their fess they or their legal expenses insurance had to advance - pre-court lawyers fees (€83.54) and court costs (€105).
However, many people seem to be scared by the way through the court, even if it is safe. You don’t have literally to go to court and with the help of a lawyer, it’s really easy.
See below how it works exactly. Please feel free to ask me which documents are needed. I have solved over 200 such cases and never a client had to pay compensation calculated by contacts. You can reach me by email at helpline@meier-bading.de or phone +49 30 34060478
People from other EU countries auch as the UK can also sue them in Hamburg, you do not have to come to court in Hamburg.

PE wants compensation calculated by mediated contacts

In case of revocations of online-contracts the consumer may have to pay a compensation to the entrepreneur for the services already received by that time. The online portals Parship and Elitepartner were very - let’s say - creative in terms of the calculation method. PE Digital does not say what you would think, for example: „You booked 12 months for 365 €, after 10 days you cancelled, so 10 € please” - no! They say for example: „We’ve promised you 7 contacts, of which you’ve already had 6, so we’d like 75% as compensation.” Depending on the package, this will cost you 50 to 3-400 € compensation. Of course, they’re not entitled to get it. However, they still assert it so that people will refrain from the revocation and continue the contract. The thousands of members must be coming from something.

Judgments of the Hamburg District Court against Parship/Elitepartner

At the district court of Hamburg I have obtained judgements against Parship and Elitepartner in a lot of cases. All the above-mentioned judgments were delivered after the OLG judgement, which was often quoted by Parship/Elitepartner, none of the clients had to pay compensation calculated by mediated contacts. Newest first, only enforceable titles are considered: 107 judgments, 55 of which are judgments by default:

Judgements in favour of parship/litepartner

If you read through the answers of PE Digital without having studied law (maybe also with, who knows), you might think that the legal situation is clearly in favour of Parship/Elitepartner. That’s nonsense, of course. The legal situation as to compensation claims (or waivers) is clearly in favour of the consumer. PE Digital has an own substantial interest in people believing that they have no chance: PE wants to retain as many members as possible and tries to make them get back from their revocation. In contrast, what interest would I or the consumer centres have in a distorted presentation? A few euros and negative evaluations on the internet if it backfires? The advertising budget of PE is much bigger than mine.

Of course, they’re very clever. As an example let’s take a recent objection from an email sent by Parship at the end of January 2018 to a revoking consumer:

The truth is: there are indeed hundreds of „default-judgements on this subject”, but against PE Digital GmbH. The BGH actually expressed its opinion at the end of last year (2017) in a resolution in favour of PE Digital, but it did not in any way approve that the calculation was OK when calculated by arranged contacts. Rather, the decision was about something completely different, the decision of the BGH has no influence on the processes of consumers who want their money back from Parship/Elitepartner.

Also see my video on Parship/Elitepartner (in GERMAN, as of Januar 2017):

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